Outage in Ocean Insights

Delayed Ocean Shipment Updates and CTT Access Interruption

Resolved Minor

March 18, 2025 - Started 11 months ago - Lasted 30 minutes
Official incident page

Incident Report

Dear Valued Customer, Please be informed that customers using "Movement" platform in the EU and NA regions may experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI. We apologize for any inconvenience this may cause and appreciate your understanding. As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com. Best Regards, Aditya Pratap Singh Support Operations Specialist

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/18/2025 08:58PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist

INVESTIGATING 11 months ago - at 03/18/2025 08:31PM

Dear Valued Customer,

Please be informed that customers using "Movement" platform in the EU and NA regions may experience delays in ocean shipment updates. Additionally, those using the Container Track & Trace (CTT) system directly may face availability issues when accessing the CTT API and UI. We apologize for any inconvenience this may cause and appreciate your understanding.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Aditya Pratap Singh
Support Operations Specialist

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