Outage in Odysseyware

Ignitia Virtual Academy - Some Users See Error when Attempting to Open Courseware

Resolved Major
May 06, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Ignitia Virtual Academy. Some users see an error when they attempt to open a Ignitia Courseware course. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/06/2025 03:59PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 1 day ago - at 05/06/2025 03:37PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING 1 day ago - at 05/06/2025 03:02PM

Our team is actively investigating an issue impacting users of Ignitia Virtual Academy.

Some users see an error when they attempt to open a Ignitia Courseware course.

We apologize for the inconvenience and will provide an update soon.

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