Outage in Odysseyware

Imagine EdgeEX - Some Educators cannot see EdgeEX Launchpad or menu items

Resolved Major
May 16, 2025 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine EdgeEX. Educators using EdgeEX may find that the Launchpad and some EdgeEX menu items do not display. Refreshing the screen may resolve the issue in some cases, but not all. There is no impact to students. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/16/2025 03:52PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 19 days ago - at 05/16/2025 03:27PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

IDENTIFIED 19 days ago - at 05/16/2025 02:26PM

Our team is actively investigating an issue impacting users of Imagine EdgeEX.

Educators using EdgeEX may find that the Launchpad and some EdgeEX menu items do not display. Refreshing the screen may resolve the issue in some cases, but not all. There is no impact to students.

We apologize for the inconvenience and will provide an update soon.

Latest Odysseyware outages

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