Outage in Odysseyware

Imagine EdgeEX/Edgenuity - Educators and students may experience degraded performance.

Resolved Minor
June 09, 2025 - Started 4 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine EdgeEX/Edgenuity. Educators and students may be experiencing degraded performance. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/09/2025 06:38PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 3 days ago - at 06/09/2025 05:36PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 3 days ago - at 06/09/2025 05:28PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 3 days ago - at 06/09/2025 05:15PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 06/09/2025 04:21PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 06/09/2025 03:20PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 06/09/2025 02:28PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 06/09/2025 02:18PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 06/09/2025 12:42PM

Our team is actively investigating an issue impacting users of Imagine EdgeEX/Edgenuity.

Educators and students may be experiencing degraded performance.

We apologize for the inconvenience and will provide an update soon.

Latest Odysseyware outages

Incident with Multiple Imagine Learning Products - about 8 hours ago
Imagine Edgenuity and EdgeEX - Educators and students may experience degraded performance. - 3 days ago
Imagine Edgenuity and Imagine EdgeEX - Intermittent Errors or Slowness - 8 days ago
Imagine EdgeEX - Progress Displaying Incorrectly on Manage Enrollments and Progress Reports - 9 days ago
Imagine Math and Math Facts - Rostering Sync Errors with Clever and Classlink - 15 days ago

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