Outage in Odysseyware

Imagine EdgeEX and Imagine Learning Classroom - Educators unable to view student work or activity scores

Resolved Major
August 22, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine EdgeEx and Imagine Learning Classroom. Educators are currently not able to view student work or activity scores. Students can still continue to work on activities during this time. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 08/22/2025 12:30PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 2 days ago - at 08/22/2025 12:05PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING 2 days ago - at 08/22/2025 11:30AM

Our team is actively investigating an issue impacting users of Imagine EdgeEx and Imagine Learning Classroom.

Educators are currently not able to view student work or activity scores. Students can still continue to work on activities during this time.

We apologize for the inconvenience and will provide an update soon.

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