Outage in Odysseyware

Imagine Edgenuity – Some Students Experiencing Unexpected Logouts

Resolved Major

February 06, 2026 - Started 9 days ago - Lasted 4 days
Official incident page

Incident Report

Our team is actively investigating an issue affecting users of Imagine Edgenuity. Some students are being logged out while using Imagine Edgenuity. We apologize for the inconvenience and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/10/2026 03:43PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 8 days ago - at 02/06/2026 08:26PM

We have identified an issue involving the web security tool iBoss interacting with Imagine Edgenuity. Resolving this issue requires your district’s technology department to update your iBoss configuration.

Our Support team is actively reaching out to known impacted customers. If you are experiencing issues and have not yet been contacted, please contact Imagine Learning Support to obtain the specific configuration details your technology team will need to apply.

INVESTIGATING 9 days ago - at 02/06/2026 03:22PM

Our team is actively investigating an issue affecting users of Imagine Edgenuity.

Some students are being logged out while using Imagine Edgenuity.

We apologize for the inconvenience and will provide an update as soon as possible.

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