Outage in Odysseyware

Imagine Edgenuity - Some Users Cannot Log In

Resolved Major

March 02, 2026 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

A cloud provider issue prevented some students, teachers, and family users from logging into Imagine Edgenuity and Imagine Purpose 6-12 services. The incident lasted 3.8 hours, during which affected users were unable to access their accounts. The team implemented a solution and confirmed full service restoration after monitoring the fix.

Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 03/03/2026 04:33AM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 2 months ago - at 03/03/2026 03:22AM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING about 2 months ago - at 03/03/2026 12:48AM

Our team is actively working an issue caused by our Cloud provided which is impacting some users of Imagine Edgenuity - as well as - Imagine Purpose 6-12. Specifically, some student, teachers, and family users cannot login.

We apologize for the inconvenience and will provide an update soon.

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