Outage in Odysseyware

Imagine Edgenuity - Teachers Cannot Download Student Uploaded Assignments

Resolved Minor

April 01, 2026 - Started about 14 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Teachers using Imagine Edgenuity were unable to download student uploaded assignments for 5.8 hours due to a service issue. The technical team identified the root cause and deployed a solution to restore full functionality. Normal operations resumed after a monitoring period to ensure stability.

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Teachers cannot download student uploaded assignments. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 04/01/2026 09:50PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 11 hours ago - at 04/01/2026 07:41PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED about 14 hours ago - at 04/01/2026 04:05PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING about 14 hours ago - at 04/01/2026 04:03PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity,

Teachers cannot download student uploaded assignments.

We apologize for the inconvenience and will provide an update soon.

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