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Outage in Officient

SD Worx payroll integration is down for some clients

Resolved Minor
October 28, 2019 - Started over 6 years ago - Lasted over 2 years
Official incident page

Incident Report

We have identified an issue that currently blocks the Officient- SD Worx integration. This issue impacts some but not all SD Worx payroll clients. It prevents pushing the calendar to SD Worx and importing new people from SD Worx. Our developers have identified the issue and are working on a solution.

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Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 10/29/2019 03:55PM

This incident has been resolved.

IDENTIFIED over 6 years ago - at 10/29/2019 03:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 6 years ago - at 10/29/2019 12:19PM

We have restored most of the functions of the SD Worx payroll integration, like pushing the calendar and importing people. Still not all functions (ex: importing days off limits) are restored, we are still working to have a complete fix.

IDENTIFIED over 6 years ago - at 10/29/2019 07:39AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 6 years ago - at 10/28/2019 12:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 6 years ago - at 10/28/2019 10:17AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 6 years ago - at 10/28/2019 08:57AM

We have identified an issue that currently blocks the Officient- SD Worx integration. This issue impacts some but not all SD Worx payroll clients. It prevents pushing the calendar to SD Worx and importing new people from SD Worx. Our developers have identified the issue and are working on a solution.

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