Outage in Officient

Exact Online Payroll - Franchise amount incorrect for employment conditions group 'Aardappelen, Groenten of Fruit, Groothandel in-'

Resolved Minor
January 22, 2025 - Started 10 months ago - Lasted 14 days
Official incident page

Incident Report

The franchise (alias tax free) amount is currently incorrect for employment conditions group 'NL-4201 Aardappelen, Groenten of Fruit, Groothandel in-'. This concerns payroll components 4201-044 until 4201-047 and 4201-050 until 4201-053. We are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/05/2025 10:17AM

The tax-free value in components 4201-044 to 4201-047 and 4201-050 to 4201-053 has been adjusted to the correct value. To calculate retroactively with the correct tax-free amount, make a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next salary calculation. Our apologies for the inconvenience.

INVESTIGATING 10 months ago - at 01/22/2025 01:39PM

The franchise (alias tax free) amount is currently incorrect for employment conditions group 'NL-4201 Aardappelen, Groenten of Fruit, Groothandel in-'. This concerns payroll components 4201-044 until 4201-047 and 4201-050 until 4201-053. We are working on a solution. Our apologies for the inconvenience.

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