Outage in OIT Services

Internet Network Issues

Resolved Minor
April 23, 2024 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

There is currently an outage with the Fairbanks to Seattle internet network path which ACS is investigating. We may experience some internet slowness or network drops as a different route is being switched over too. Departments such as RCS and ASF who use internet2 may experience more of an impact. We thank you for your patience and apologize for the inconveniences.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/26/2024 09:05PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/25/2024 07:55PM

After ACS's emergency maintenance our network has been operational with no interruptions. We'll continue monitoring the stability of our connection throughout the day.

IDENTIFIED about 1 year ago - at 04/24/2024 05:35PM

ACS is still working on solving the network path issue. We are still getting reports of the internet still being affected. Users may experience slowness and drops when using the internet.

IDENTIFIED about 1 year ago - at 04/24/2024 12:12AM

ACS will be performing emergency maintenance this evening from 10pm to 1am. During this time services such as Google and Microsoft may be impacted and temporarily become unavailable. It is expected for unavailability to be in short bursts and not down for the entire window.

INVESTIGATING about 1 year ago - at 04/23/2024 09:58PM

There is currently an outage with the Fairbanks to Seattle internet network path which ACS is investigating. We may experience some internet slowness or network drops as a different route is being switched over too. Departments such as RCS and ASF who use internet2 may experience more of an impact. We thank you for your patience and apologize for the inconveniences.

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