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Outage in OIT Services

UAOnline Employee Self-Service Partial Outage

Resolved Major
March 20, 2026 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports that the UAOnline Self-Service/Employee Dashboard is currently experiencing issues. The OIT EAS team is aware and has identified the cause to be related to resource issues on the vendor's side; they have started a ticket with the vendor. We will be making updates at 1-hour intervals as they work towards a fix. Thank you for your patience during the resolution of this issue!
Components affected
OIT Services UAOnline

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 03/20/2026 06:14PM

Service is restored.

MONITORING about 7 hours ago - at 03/20/2026 06:12PM

We are continuing to monitor for any further issues.

MONITORING about 7 hours ago - at 03/20/2026 06:09PM

Vendor identified the issue, restarted the affected service, and function was restored. We are currently monitoring for any further issues.

IDENTIFIED about 8 hours ago - at 03/20/2026 05:06PM

We have received reports that the UAOnline Self-Service/Employee Dashboard is currently experiencing issues. The OIT EAS team is aware and has identified the cause to be related to resource issues on the vendor's side; they have started a ticket with the vendor. We will be making updates at 1-hour intervals as they work towards a fix.

Thank you for your patience during the resolution of this issue!

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