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Outage in OIT Services

ELMO Outage

Resolved Major
May 15, 2026 - Started 21 days ago - Lasted 3 days
Official incident page

Incident Report

We have received reports that ELMO is currently experiencing issues. The UAS ELMO team is currently investigating, and we will be making updates at 30 minute intervals. Thank you for your patience during the resolution of this issue!

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 05/18/2026 04:25PM

The UAS ELMO team has resolved the issue with the ELMO, and confirmed the fix to be stable.

Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!

MONITORING 20 days ago - at 05/16/2026 12:57AM

The affected components of ELMO appear to be stable. We will continue monitoring the stability of the fix over the weekend, and you can expect a final update at the start of business (8:00AM) Monday if there is no new information until then.

Thank you again for your patience during the resolution of this issue!

MONITORING 21 days ago - at 05/15/2026 11:13PM

The UAS ELMO team has identified the issue with ELMO service and has implemented a fix, which is being monitored for effectiveness and stability.

Thank you again for your patience during the resolution of this issue! You can expect further updates at the end of the business day (5:00PM) or as new information becomes available.

INVESTIGATING 21 days ago - at 05/15/2026 10:52PM

We have received reports that ELMO is currently experiencing issues. The UAS ELMO team is currently investigating, and we will be making updates at 30 minute intervals.

Thank you for your patience during the resolution of this issue!

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