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Outage in OIT Services

Banner Slowness/Unavailablility

Resolved Major
August 10, 2026 - Started 21 days ago - Lasted 7 days
Official incident page

Incident Report

We have received reports that Banner is currently experiencing issues. The OIT EAS team is currently investigating, and we will be making updates at 1-hour intervals. A functioning workaround has been identified: open a private or incognito browser window to access Banner. If the site is still slow/not loading, close and open another new private or incognito window; it may take a few attempts, but once a reliable connection is made, you can continue to use that session until the issue is resolved! Thank you for your patience during the resolution of this issue!

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 08/17/2026 04:53PM

The OIT EAS team has resolved the issue with the Banner, and confirmed the fix to be stable. Issue was resolved on Aug 10th.

Please report any continued issues with this service to your campus's IT helpdesk, and thank you again for your patience during the resolution of this issue!

MONITORING 21 days ago - at 08/10/2026 08:03PM

The OIT EAS team has identified the issue with the Banner and has implemented a fix, which is being monitored for effectiveness and stability.

Thank you again for your patience during the resolution of this issue! You can expect further updates at the end of the business day 5:00PM or as new information becomes available.

INVESTIGATING 21 days ago - at 08/10/2026 07:02PM

We have received reports that Banner is currently experiencing issues. The OIT EAS team is currently investigating, and we will be making updates at 1-hour intervals.

A functioning workaround has been identified: open a private or incognito browser window to access Banner. If the site is still slow/not loading, close and open another new private or incognito window; it may take a few attempts, but once a reliable connection is made, you can continue to use that session until the issue is resolved!

Thank you for your patience during the resolution of this issue!

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