Outage in Okta
Access Requests are not processing currently
Resolved Major
April 13, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Okta experienced a major service incident where access request processing was completely disrupted due to job processing issues within their service infrastructure. The outage affected customers' ability to submit and process access requests for 4.5 hours starting at 12:30 PM PT on April 13, 2026. Engineering teams actively investigated and worked to resolve the underlying job processing problems that caused the service disruption.
At 4/13/2026 12:30 PM PT, Engineering became aware of an issue with job processing to our service affecting customers submitting Access Requests. Our team is actively investigating this issue and working on a fix to address the issues. We will provide another update within the next 30 min, or sooner if additional information becomes available.
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