Users are unable to log in to Preview Environment

On April 30, 2026, at 1:07 PM PT, we identified a service disruption when logging on to the OP1 Preview environment. Following the completion of our initial infrastructure rollback, we have confirmed that the underlying service instability persists, indicating a more complex root cause. While our primary focus has been on immediate technical mitigation to stabilize the environment, further analysis reveals that the issue extends beyond the initial proxy configuration. We have now escalated this to our core engineering teams for a comprehensive audit. Emergency routing measures are being evaluated to restore service for critical workflows while we work to isolate and resolve the impact.