On April 30, 2026, at 1:07 PM PT, Okta experienced a major service disruption that prevented users from logging into the OP1 Preview environment, affecting Single Sign-On functionality. An initial infrastructure rollback failed to resolve the issue, revealing a more complex root cause that required escalation to core engineering teams for comprehensive analysis. The incident lasted 1.5 hours with emergency routing measures being evaluated to restore critical workflows.
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