Outage in Olark
Network instability
Resolved MinorIncident Report
We're investigating reports of agent disconnects and trouble re-connecting. We believe this to be related to network provider instability and will update here as soon as we know more.
Components affected
Olark chat.olark.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/10/2025 03:44AM
This incident has been resolved.
MONITORING
12 months ago - at 05/09/2025 10:36PM
We believe we've recovered from the instability issues but are continuing to monitor closely.
INVESTIGATING
12 months ago - at 05/09/2025 09:38PM
We're continuing to investigate the cause of today's agent connection issues. We'll update here as we know more.
INVESTIGATING
12 months ago - at 05/09/2025 03:31PM
We're investigating reports of agent disconnects and trouble re-connecting. We believe this to be related to network provider instability and will update here as soon as we know more.
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