Outage in Olark
Network instability
Resolved MinorIncident Report
We're investigating reports of agent disconnects and trouble re-connecting. We believe this to be related to network provider instability and will update here as soon as we know more.
Components affected
Olark chat.olark.comOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/10/2025 03:44AM
This incident has been resolved.
MONITORING
5 months ago - at 05/09/2025 10:36PM
We believe we've recovered from the instability issues but are continuing to monitor closely.
INVESTIGATING
5 months ago - at 05/09/2025 09:38PM
We're continuing to investigate the cause of today's agent connection issues. We'll update here as we know more.
INVESTIGATING
5 months ago - at 05/09/2025 03:31PM
We're investigating reports of agent disconnects and trouble re-connecting. We believe this to be related to network provider instability and will update here as soon as we know more.
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