Outage in Olo

Payment Processor Issues: Paytronix

Resolved Minor
July 28, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We're detecting elevated errors processing payments through Paytronix. Ordering may be affected at locations using Paytronix as their payment provider.
Components affected
Olo Payment Processing Partners

Need to monitor Olo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/28/2024 11:04PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/28/2024 10:56PM

We are seeing Paytronix transactions return to normal and continue to monitor the situation.

INVESTIGATING over 1 year ago - at 07/28/2024 09:55PM

We're detecting elevated errors processing payments through Paytronix. Ordering may be affected at locations using Paytronix as their payment provider.

Latest Olo outages

Point of Sale Integration: Brink - 2 days ago
Issues with some Olo-hosted Websites - 10 days ago
Point of Sale Partner Issues: SimphonyCloud - 11 days ago
Disruption to Olo Accounts Login/Sign-up - 11 days ago
Loyalty Partner Issues - 11 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook