Outage in Olo

Point of Sale Integration: Brink

Resolved Minor
October 29, 2025 - Started about 1 month ago - Lasted 36 minutes
Official incident page

Incident Report

We have identified an issue with our Brink POS integration causing pickup times to be incorrect in the POS. Customers using the Brink POS integration may see some orders held in Brink with an incorrect pickup time. Impacted orders can be fired manually from the Future Orders page within the Brink POS.
Components affected
Olo Point of Sale Partners

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/29/2025 08:30PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/29/2025 08:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/29/2025 07:57PM

We have identified an issue with our Brink POS integration causing pickup times to be incorrect in the POS. Customers using the Brink POS integration may see some orders held in Brink with an incorrect pickup time. Impacted orders can be fired manually from the Future Orders page within the Brink POS.

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