Outage in Olo

Loyalty Partner Issues: THANX

Resolved Major
September 16, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing errors communicating with THANX. Users may be unable to log in or use points or rewards with placed orders.
Components affected
Olo Loyalty Partners

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/16/2024 08:57PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 09/16/2024 08:50PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 09/16/2024 08:10PM

We are experiencing errors communicating with THANX. Users may be unable to log in or use points or rewards with placed orders.

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