Outage in Olo

Menu Management Processing Delays

Resolved Minor
February 13, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are actively monitoring delays in processing menu updates. Changes may not immediately be reflected in the menu.
Components affected
Olo Reporting

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/13/2025 09:22PM

This incident has been resolved.

MONITORING 8 months ago - at 02/13/2025 08:11PM

We have processed the backlog of menu changes and are seeing job times return to normal. We will continue to monitor the situation.

MONITORING 8 months ago - at 02/13/2025 06:42PM

We are continuing to process a large backlog of menu updates. Changes may not immediately be reflected in the menu.

MONITORING 8 months ago - at 02/13/2025 05:21PM

We have provisioned additional capacity for processing menu changes and are continuing to process through the backlog of changes. Changes may not immediately be reflected in the menu.

MONITORING 8 months ago - at 02/13/2025 04:40PM

We are continuing to process a large backlog of menu updates. Changes may not immediately be reflected in the menu.

MONITORING 8 months ago - at 02/13/2025 03:55PM

We are actively monitoring delays in processing menu updates. Changes may not immediately be reflected in the menu.

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