Outage in Ometria

Transactional Emails Not Delivered

Resolved Major
May 25, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue with Transactional Emails not being delivered.
Components affected
Ometria Transactional messages
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/25/2023 05:35PM

All transactional emails that were previously affected have now been sent.
The issue is now fully resolved.

MONITORING over 1 year ago - at 05/25/2023 03:33PM

We are continuing to monitor, any previously affected Transactional Emails are being sent.

MONITORING over 1 year ago - at 05/25/2023 12:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 05/25/2023 12:20PM

We are currently investigating an issue with Transactional Emails not being delivered.

Latest Ometria outages

Data ingestion Delays - 3 days ago
Data processing - 21 days ago
Data Ingestion Delay - about 1 month ago
Issues with Email sending - 2 months ago
Campaign list not loading - 4 months ago

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