Outage in Ometria

Ingestion delay

Resolved Minor
June 29, 2023 - Started over 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

We have identified record ingestion delays. We have implemented a fix and are closely monitoring the progress.
Components affected
Ometria Application / UI Ometria JavaScript tracker Ometria Automation messages - Welcome campaigns Ometria Automation messages - other

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/30/2023 09:20AM

We can confirm that the data backlog has now been fully processed.

MONITORING over 2 years ago - at 06/29/2023 03:00PM

We are continuing to monitor the backlog which is processing as expected.

While the data is being ingested, there will be a subset of automation sends and JS tracking events which will be queued and processed as part of the process.

MONITORING over 2 years ago - at 06/29/2023 01:45PM

We have identified record ingestion delays. We have implemented a fix and are closely monitoring the progress.

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