Outage in Ometria

Slow exporting of Reports and Segments

Resolved Major
July 03, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating reports of data exports taking longer than normal to complete.
Components affected
Ometria Application / UI

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/04/2023 09:13AM

The issue has been resolved, and data exports are now operating as expected.

MONITORING over 2 years ago - at 07/03/2023 04:46PM

Further mitigation has been put in place to keep the effects of this to a minimum.

MONITORING over 2 years ago - at 07/03/2023 01:28PM

A fix has been deployed and we are monitoring the result.
If you are continuing to see export times that are significantly longer than normal, please contact support.

INVESTIGATING over 2 years ago - at 07/03/2023 10:39AM

We are currently investigating reports of data exports taking longer than normal to complete.

Latest Ometria outages

Data Loading Issue - 6 months ago
Ingestion delays - 7 months ago
Data Ingestion Delay - 7 months ago

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