Outage in Ometria
Pages not loading
Resolved Major
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Outage Details
Components affected
Ometria Automation messages - other Ometria Transactional messages Ometria Automation messages - Welcome campaigns Ometria Broadcast messagesLatest Updates ( sorted recent to last )
The issue has been resolved, and all components are operational.
We are continuing to monitor the fixes which were applied and aware of a few isolated reports of latency within the platform which are being reviewed.
We have also been made aware that during the incident, Automation sends were held and later released.
Apologies for the incorrect information shared previously.
A fix has been implemented, and we are monitoring the results.
We are currently investigating issues with some parts of the platform not loading. Scheduled sends are unaffected. We have identified the cause and are working on a fix.
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