Outage in Ometria

Data processing

Resolved Minor
November 30, 2024 - Started 21 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We are currently investigating delays in visit and basket events processing.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 12/01/2024 11:17AM

The issue has been resolved.

MONITORING 21 days ago - at 12/01/2024 09:37AM

We continue to monitor results. Automation campaigns are operating with a decreasing delay. We can confirm no data is lost.

MONITORING 21 days ago - at 12/01/2024 12:00AM

We are continuing to monitor the results.

MONITORING 21 days ago - at 11/30/2024 10:47PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 21 days ago - at 11/30/2024 10:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 21 days ago - at 11/30/2024 09:20PM

We are currently investigating delays in visit and basket events processing.

Latest Ometria outages

Data ingestion Delays - 2 days ago
Data Ingestion Delay - about 1 month ago
Issues with Email sending - 2 months ago
Campaign list not loading - 4 months ago

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