The Omni Analytics service experienced significant slowness and error messages affecting users in the EastUsa and Ireland regions for 41 minutes. The issue was caused by a recent deployment change that degraded performance. The team resolved the incident by rolling back to a previous deployment, restoring normal performance levels.
The incident has been resolved, and all systems are back to operational status. We apologize for the disruption and are conducting a review to prevent the issue from happening again.
The application is back online, and our monitoring shows performance metrics have returned to normal levels. We are continuing to monitor the situation.
We are continuing to work on a fix for this issue.
The team identified a recent change that caused performance degradation. We have rolled back to a previous deployment and are seeing recovery.
We have identified the cause of the issue and are in the process of reverting the change.
Our monitoring picked up slowness in the Omni App with error messages in some cases. We are investigating and working on mitigation.
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