Outage in Omni Analytics
Slowness detected in Omni
Resolved MajorIncident Report
Summary AI Generated
The Omni Analytics service experienced significant slowness and error messages affecting users in the EastUsa and Ireland regions for 41 minutes. The issue was caused by a recent deployment change that degraded performance. The team resolved the incident by rolling back to a previous deployment, restoring normal performance levels.
Our monitoring picked up slowness in the Omni App with error messages in some cases. We are investigating and working on mitigation.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 07:22PM
The incident has been resolved, and all systems are back to operational status. We apologize for the disruption and are conducting a review to prevent the issue from happening again.
MONITORING
about 2 months ago - at 02/25/2026 07:10PM
The application is back online, and our monitoring shows performance metrics have returned to normal levels. We are continuing to monitor the situation.
IDENTIFIED
about 2 months ago - at 02/25/2026 07:02PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 02/25/2026 06:58PM
The team identified a recent change that caused performance degradation. We have rolled back to a previous deployment and are seeing recovery.
INVESTIGATING
about 2 months ago - at 02/25/2026 06:48PM
We have identified the cause of the issue and are in the process of reverting the change.
INVESTIGATING
about 2 months ago - at 02/25/2026 06:44PM
Our monitoring picked up slowness in the Omni App with error messages in some cases. We are investigating and working on mitigation.
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