Outage in Omnissa Access
Workspace ONE UEM: Workspace One UEM - Performance issues / Germany (Partial Region)
Resolved MajorIncident Report
Summary AI Generated
Omnissa Workspace ONE UEM experienced performance issues affecting SaaS environments in Germany, specifically impacting data loading on device lists, application lists, event logs, and deployment tracking pages. The incident lasted 3.3 hours with a gradual recovery process where missing data was progressively restored. The issue has been fully resolved with operations teams continuing to monitor system performance and investigate the root cause.
Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.
Operations teams have identified the issue is impacting data loading on these pages:
-Device list
-Application list
-Event log
-Deployment tracking
The issue has been identified and a resolution is actively being implemented.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/22/2026 05:55PM
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
IDENTIFIED
15 days ago - at 04/22/2026 05:39PM
Omnissa Workspace ONE has noted all underlying issues have been resolved and missing data is continuing to be made available.
Operations teams continue to actively work towards complete recovery.
IDENTIFIED
15 days ago - at 04/22/2026 04:16PM
Omnissa Workspace ONE has noted partial recovery with SaaS environments and continues to work towards complete rcovery.
Operations teams continue to actively work towards complete recovery.
IDENTIFIED
15 days ago - at 04/22/2026 03:31PM
Omnissa Workspace ONE has noted partial recovery with some missing data being made available on the affected pages. Omnissa teams will continue working to have all data made available.
Operations teams continue to actively work towards complete recovery.
IDENTIFIED
15 days ago - at 04/22/2026 02:43PM
Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.
Operations teams have identified the issue is impacting data loading on these pages:
-Device list
-Application list
-Event log
-Deployment tracking
The issue has been identified and a resolution is actively being implemented.
Omnissa Cloud Services portal has been updated for customers affected by this event.
Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.
System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
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