Outage in Omnivore.io

Toast API - Increased error rate

Resolved Minor
October 03, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Beginning around 8:15 UTC, we began seeing an increased number of errors when calling the Toast API, impacting ticket and clock entry reads. API calls to fetch ticket and clock entry data will likely fail at an increased rate and webhooks may be delayed until service is restored. We will continue to monitor for the issue to resolve. There are no further technical actions we can take to resolve the issue at this time.
Components affected
Omnivore.io Toast
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 10/03/2022 08:34AM

Beginning around 8:15 UTC, we began seeing an increased number of errors when calling the Toast API, impacting ticket and clock entry reads. API calls to fetch ticket and clock entry data will likely fail at an increased rate and webhooks may be delayed until service is restored. We will continue to monitor for the issue to resolve. There are no further technical actions we can take to resolve the issue at this time.

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