Outage in Omnivore.io
Omnivore API Outage
Resolved MajorIncident Report
Around 16:47 UTC, the edge nodes serving the Omnivore API went offline. We are currently investigating and hope to provide a better update once we have more information.
Components affected
Omnivore.io Control Panel Omnivore.io Webhooks Omnivore.io Lavu Omnivore.io Lightspeed Omnivore.io Doshii Omnivore.io Brink Omnivore.io API Omnivore.io Aloha Cloud Connect Omnivore.io Toast
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/11/2025 07:21PM
Omnivore API and webhooks have been restored to full functionality.
MONITORING
about 1 month ago - at 09/11/2025 06:53PM
A fix has been implemented, with all edge nodes now back in rotation and reporting healthy. We will continue to monitor for any further impacts.
IDENTIFIED
about 1 month ago - at 09/11/2025 06:45PM
We are seeing traffic approaching baseline levels. Webhooks have begun firing again. We are still working to improve stability.
IDENTIFIED
about 1 month ago - at 09/11/2025 05:45PM
We have partially restored some traffic to Omnivore API. We are still working on full resolution and stabilization.
IDENTIFIED
about 1 month ago - at 09/11/2025 05:14PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 09/11/2025 05:13PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 09/11/2025 05:12PM
We have identified the trigger to be a bad patch that was released. This patch caused all of our edge servers to become unhealthy. We are currently working to rollback the edge servers to a known good state.
INVESTIGATING
about 1 month ago - at 09/11/2025 05:05PM
Around 16:47 UTC, the edge nodes serving the Omnivore API went offline. We are currently investigating and hope to provide a better update once we have more information.
Latest Omnivore.io outages
Omnivore Connectivity Issue - 4 months ago
NCR CloudConnect API - Increased error rate - 7 months ago
Brink API - Increased Error Rate for Ticket Calls - about 1 year ago
Agents Offline - over 1 year ago
NCR CloudConnect API - Increased error rate - over 1 year ago
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