Outage in Omnivore.io

Low Ticket Volume for Brink Locations

Resolved Minor

January 22, 2026 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing issues polling tickets for all Brink locations. This started at approximately 17:15 UTC and is ongoing. During this time, we are seeing a lower than expected volume of tickets for all of our Brink locations. Brink is aware of the issue and is working to resolve. We will post updates as they become available.

Components affected

Omnivore.io Brink

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/22/2026 08:55PM

We have observed ticket volume return to baseline levels.

MONITORING 3 months ago - at 01/22/2026 08:24PM

Brink has addressed the issue and we are seeing an influx of new tickets as we move to recover tickets missed during the window. We will continue to monitor and post another update once levels get back to normal.

INVESTIGATING 3 months ago - at 01/22/2026 07:35PM

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