Outage in Omnivore.io
Low Ticket Volume for Brink Locations
Resolved MinorIncident Report
We are experiencing issues polling tickets for all Brink locations. This started at approximately 17:15 UTC and is ongoing. During this time, we are seeing a lower than expected volume of tickets for all of our Brink locations. Brink is aware of the issue and is working to resolve. We will post updates as they become available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 01/22/2026 08:55PM
We have observed ticket volume return to baseline levels.
MONITORING
about 6 hours ago - at 01/22/2026 08:24PM
Brink has addressed the issue and we are seeing an influx of new tickets as we move to recover tickets missed during the window. We will continue to monitor and post another update once levels get back to normal.
INVESTIGATING
about 7 hours ago - at 01/22/2026 07:35PM
We are experiencing issues polling tickets for all Brink locations. This started at approximately 17:15 UTC and is ongoing. During this time, we are seeing a lower than expected volume of tickets for all of our Brink locations. Brink is aware of the issue and is working to resolve. We will post updates as they become available.
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