Brink API - Increased Error Rate for Ticket Calls

We have observed Brink API calls return to their normal success levels for the past hour. Functionality of dependent systems have returned to normal.

Starting at 18:25 UTC, we began seeing an increased number of errors when calling the Brink API, impacting ticket reads. API calls to ticket reads will likely fail at an increased rate and webhooks may be delayed until service returns to normal operation. So far, this seems isolated to a single Brink host. We have reached out to our Brink contacts and will continue to monitor until the situation is resolved. There are no other technical actions we can take to resolve the issue at this time.