Outage in Omnivore.io

Lavu API - Increased error rate

Resolved Major
October 20, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Beginning around 18:27 UTC, we began seeing an increased number of errors when calling the Lavu API. API calls to fetch ticket data will likely fail at an increased rate and webhooks may be delayed until service is restored. We are currently investigating the root cause.
Components affected
Omnivore.io Lavu
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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/20/2023 07:36PM

The Lavu API outage was resolved around 19:00 UTC. All Omnivore API calls and webhooks involving Lavu Locations have returned to normal operation.

MONITORING almost 2 years ago - at 10/20/2023 06:41PM

The Lavu API is currently experiencing an outage. Please see their status page for details: https://status.lavu.com. We will continue to monitor until access to the Lavu API has been restored. There are no further technical actions we can take at this time.

INVESTIGATING almost 2 years ago - at 10/20/2023 06:28PM

Beginning around 18:27 UTC, we began seeing an increased number of errors when calling the Lavu API. API calls to fetch ticket data will likely fail at an increased rate and webhooks may be delayed until service is restored. We are currently investigating the root cause.

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