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Outage in One Church Software

Online Payment Processing is Down

Resolved Major
February 01, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Online payment processing is currently down and results in a 502 Bad Gateway error. We've contacted Usio, our merchant services provider, about the issue and are waiting on an update from them.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/01/2024 07:30PM

All payment services are operational at this time.

After review. Usio found that endpoint security software triggered on a false alarm and locked down the services. They have made adjustments to prevent the system from triggering under this condition in the future.

INVESTIGATING about 2 years ago - at 02/01/2024 06:09PM

Online payment processing is currently down and results in a 502 Bad Gateway error. We've contacted Usio, our merchant services provider, about the issue and are waiting on an update from them.

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