Outage in OneCall NZ
Unable to access Sharepoint / OneDrive / Teams
Resolved MajorIncident Report
We are getting reports of people being unable to access their Sharepoint sites.
An error message is displayed "can't reach this page" or similar.
We are awaiting on an update from Microsoft for more information
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Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 03/03/2022 01:17AM
This incident has been resolved.
MONITORING
almost 4 years ago - at 03/02/2022 11:52PM
Microsoft telemetry and customer reports indicate that the service is recovering following the network configuration updates that were recently applied. Microsoft are continuing to monitor the service and pursue additional mitigation strategies as needed.
INVESTIGATING
almost 4 years ago - at 03/02/2022 10:58PM
Microsoft have acknowledged this issue and are investigating with the following
User Impact: Users in New Zealand and Australia may be unable to access Microsoft 365 services.
More info: Initial reports indicate that this issue is primarily affecting SharePoint Online sites and content, though users may also be unable to access other Microsoft 365 services. This includes OneDrive for Business content and Microsoft Teams.
Current status: Microsoft are analyzing the available data as we work to identify the underlying cause of impact and appropriate remediation steps.
Scope of impact: Reports indicate that this issue is primarily affecting users in New Zealand and Australia. Any user in your organization could be affected by this issue.
INVESTIGATING
almost 4 years ago - at 03/02/2022 10:25PM
Reports indicate that OneDrive and Teams are also having issues.
INVESTIGATING
almost 4 years ago - at 03/02/2022 10:08PM
We are getting reports of people being unable to access their Sharepoint sites.
An error message is displayed "can't reach this page" or similar.
We are awaiting on an update from Microsoft for more information
Latest OneCall NZ outages
Partial Outage of Phone and Internet Services - 6 months ago
Voice Outage - 11 months ago
Voice Platform Outage - about 1 year ago
Phone Outage - about 1 year ago
Issues opening Outlook and accessing Microsoft 365 services - over 1 year ago
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