Outage in One.com

Issues with one.com

Resolved Major
February 09, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with one.com, causing timeouts affecting all customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:15 CET
Components affected
One.com website
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/09/2023 10:43AM

One.com access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED over 2 years ago - at 02/09/2023 10:14AM

The issue has been identifed, and we are working on a fix. Next update will be no later than 11:45 CET

INVESTIGATING over 2 years ago - at 02/09/2023 09:46AM

We are currently experiencing issues with one.com, causing timeouts affecting all customers

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:15 CET

Latest One.com outages

Upgrade from basic email account to Exchange currently disabled - about 15 hours ago
Exchange account creation not working - 22 days ago
Issues with mail & file manager services - about 1 month ago
Access to one.com & webmail - about 2 months ago
Issues with VPS access - 3 months ago

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