Outage in One.com

Upgrade from basic email account to Exchange currently disabled

Minor
September 24, 2025 - Started about 13 hours ago
Official incident page

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Outage Details

Due to an ongoing issue, we have temporarily disabled the feature to upgrade a basic webmail account to Exchange. We are investigating the cause behind it and will post an update once we have more information.
Latest Updates ( sorted recent to last )
INVESTIGATING about 13 hours ago - at 09/24/2025 09:10AM

Due to an ongoing issue, we have temporarily disabled the feature to upgrade a basic webmail account to Exchange.

We are investigating the cause behind it and will post an update once we have more information.

Latest One.com outages

Exchange account creation not working - 22 days ago
Issues with mail & file manager services - about 1 month ago
Access to one.com & webmail - about 2 months ago
Issues with VPS access - 3 months ago
Issues with Webmail login - 3 months ago

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