Outage in One.com
Upgrade from basic email account to Exchange currently disabled
Resolved MinorIncident Report
Due to an ongoing issue, we have temporarily disabled the feature to upgrade a basic webmail account to Exchange.
We are investigating the cause behind it and will post an update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/25/2025 01:59PM
Upgrading from basic mail to Exchange should be possible again for customer in the Netherlands, Belgium and Germany.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
INVESTIGATING
7 months ago - at 09/24/2025 09:10AM
Due to an ongoing issue, we have temporarily disabled the feature to upgrade a basic webmail account to Exchange.
We are investigating the cause behind it and will post an update once we have more information.
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