Outage in One.com
Upgrade from basic mail to Exchange temporarily disabled
Resolved MinorIncident Report
We have currently disabled the function to upgrade basic mail accounts to Exchange while troubleshooting an issue.
We apologise for the inconvenience and will update this page once resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/29/2025 01:02PM
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
INVESTIGATING
7 months ago - at 09/29/2025 08:09AM
We have currently disabled the function to upgrade basic mail accounts to Exchange while troubleshooting an issue.
We apologise for the inconvenience and will update this page once resolved.
Latest One.com outages
Control Panel Accessibility Issues - 1 day ago
Issues with File manager access and WSB images - 29 days ago
Exchange account creation not working - about 1 month ago
Control Panel Website Analytics not accessible - about 1 month ago
Website Builder performance issues - about 2 months ago
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