Outage in One.com

Issues with web server

Resolved Minor
June 30, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with webshosting, causing error messages, time-outs or blank pages while trying to access websites affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:45 [CEST].
Components affected
One.com General availability One.com Website hosting

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/30/2023 09:04AM

Webhosting access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

MONITORING over 2 years ago - at 06/30/2023 08:48AM

A fix has been implemented, we are actively monitoring the situation. Websites should be loading again.
If issues persist please reach out to us: https://www.one.com/chat.

IDENTIFIED over 2 years ago - at 06/30/2023 08:19AM

We are currently experiencing issues with webshosting, causing error messages, time-outs or blank pages while trying to access websites affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:45 [CEST].

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