Outage in One.com

On-going DDOS attack

Resolved Minor
July 10, 2023 - Started about 2 years ago - Lasted 34 minutes
Official incident page

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Outage Details

We are experiencing slow or unavailable services caused by a DDOS attack against our infrastructure. This can cause that you cannot reach our website and are unable to log in to the control panel or Webmail. Any data you have stored on our servers is not at risk. Our engineers are working hard to mitigate the effects and counter the attack so operations can return to normal. We apologise for the inconvenience. We will keep you updated on the progress, next update will be no later than 16:30 CEST
Components affected
One.com General availability One.com Website hosting
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/10/2023 02:26PM

Webhosting access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED about 2 years ago - at 07/10/2023 01:54PM

We are experiencing slow or unavailable services caused by a DDOS attack against our infrastructure.
This can cause that you cannot reach our website and are unable to log in to the control panel or Webmail. Any data you have stored on our servers is not at risk.
Our engineers are working hard to mitigate the effects and counter the attack so operations can return to normal. We apologise for the inconvenience.

We will keep you updated on the progress, next update will be no later than 16:30 CEST

Latest One.com outages

Issues with Mail services - 3 days ago
Upgrade from basic email account to Exchange currently disabled - 4 days ago
Exchange account creation not working - 26 days ago
Issues with mail & file manager services - about 2 months ago
Access to one.com & webmail - about 2 months ago

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