Outage in One.com

Issues with DNS service

Resolved Major

October 03, 2023 - Started over 2 years ago - Lasted 28 minutes
Official incident page

Incident Report

We are currently experiencing issues with DNS service, causing DNS_PROBE_FINISHED_NXDOMAIN error messages or time-outs while trying to access websites or using ftp/ssh as well as Email services, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 07:30 CET.

Components affected

One.com General availability

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/03/2023 05:38AM

This incident has been resolved.

MONITORING over 2 years ago - at 10/03/2023 05:25AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 10/03/2023 05:23AM

We are currently experiencing issues with DNS service, causing DNS_PROBE_FINISHED_NXDOMAIN error messages or time-outs while trying to access websites or using ftp/ssh as well as Email services, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 07:30 CET.

Latest One.com outages

Control Panel Accessibility Issues - 1 day ago

Issues with File manager access and WSB images - 29 days ago

Exchange account creation not working - about 1 month ago

Control Panel Website Analytics not accessible - about 1 month ago

Website Builder performance issues - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook