Outage in One.com

Exchange account management problems

Resolved Major
December 14, 2023 - Started almost 2 years ago - Lasted 4 days
Official incident page

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Outage Details

We are currently facing issues with managing Exchange accounts, such as deletions and upgrading. It is being investigated and we will let you know as soon as we can once there is an update.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/18/2023 02:25PM

Exchange access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

IDENTIFIED almost 2 years ago - at 12/18/2023 10:35AM

We are still facing issues with Exchange accounts. Because of this, new accounts cant be created

INVESTIGATING almost 2 years ago - at 12/14/2023 10:05AM

We are currently facing issues with managing Exchange accounts, such as deletions and upgrading.

It is being investigated and we will let you know as soon as we can once there is an update.

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