Outage in One.com

Upgrade from Basic mail to Exchange put on hold

Resolved Major
January 18, 2024 - Started over 1 year ago - Lasted about 1 month
Official incident page

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Outage Details

Upgrading from Basic mail to Exchange is currently disabled due to an incident on Microsoft's side. Creating new Exchange subscriptions is now possible.
Components affected
One.com Mail services
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 02/01/2024 09:27AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/18/2024 09:49AM

Upgrading from Basic mail to Exchange is currently disabled due to an incident on Microsoft's side. Creating new Exchange subscriptions is now possible.

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