Outage in One.com

Issues with database

Resolved Minor
August 27, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with one of our database server, causing databases and some websites being inaccessible for customers belonging to this server. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 CEST
Components affected
One.com Website hosting
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/27/2024 06:23AM

Database access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

INVESTIGATING about 1 year ago - at 08/27/2024 05:37AM

We are currently experiencing issues with one of our database server, causing databases and some websites being inaccessible for customers belonging to this server.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 CEST

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