Outage in One.com

Issues with webapps

Resolved Major
October 07, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor One.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including One.com, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with webmail, causing errors after login, affecting some customers. Please note that this will not impact the ability to receive mail, while this is ongoing. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Components affected
One.com Web apps
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/07/2024 12:34PM

Access to the various webapps has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

MONITORING about 1 year ago - at 10/07/2024 12:26PM

A fix has been implemented. And we are starting to see traffic to everything again. We are keeping an eye on everything for now, to see if any other issues pop up.

IDENTIFIED about 1 year ago - at 10/07/2024 12:00PM

We have identified the issue, and are working on a fix for this.

INVESTIGATING about 1 year ago - at 10/07/2024 11:37AM

We are now seeing issues with Filemanager, Websitebuilder and other apps.
We will keep you updated here, once we have any news

INVESTIGATING about 1 year ago - at 10/07/2024 11:20AM

We are currently experiencing issues with webmail, causing errors after login, affecting some customers.

Please note that this will not impact the ability to receive mail, while this is ongoing.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook