Outage in One.com

Issues with webmail

Resolved Minor
March 21, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with webmail, causing slowness, affecting some customers. This does not impact the ability to recive or send mail. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
Components affected
One.com Web apps
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/21/2025 04:06PM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

INVESTIGATING 3 months ago - at 03/21/2025 01:48PM

We are currently experiencing issues with webmail, causing slowness, affecting some customers. This does not impact the ability to recive or send mail.


Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Latest One.com outages

File manager access problems - 19 days ago
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Internal server error on websites - about 1 month ago
Issues with webmail login - about 1 month ago
Exchange account creation not working - about 1 month ago

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