Outage in One.com
Issues with webmail
Resolved MinorIncident Report
Summary AI Generated
One.com's webmail service experienced a minor outage lasting approximately 1.1 hours, during which users encountered login errors and were unable to access their emails, with some also reporting IMAP connection failures and a slow-loading dashboard. The issue affected a subset of customers but no data was lost. Webmail access was fully restored by 08:26 local time, with all systems verified as functioning normally.
We are currently experiencing issues with webmail, causing an error after logging in, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/01/2026 06:26AM
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
INVESTIGATING
2 days ago - at 09/01/2026 05:24AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 09/01/2026 05:23AM
We are currently experiencing issues with webmail, causing an error after logging in, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
Latest One.com outages
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Webmail issues - 2 days ago
Issues with calendar in webmail - 3 days ago
Issues with webmail - 3 days ago
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