Outage in OneLogin EU

OneLogin Engineers have identified an issue with the Admin Service - Bulk Operations. We are working to quickly restore service.

Resolved Major
December 11, 2024 - Started about 1 year ago - Lasted about 9 hours

Incident Report

OneLogin Engineers have identified an issue with the Admin Service - Bulk Operations. We are working to quickly restore service.
Components affected
OneLogin EU Admin Service

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Latest Updates ( sorted recent to last )
about 1 year ago - at 12/11/2024 10:39AM

OneLogin Engineers have identified an issue with the Admin Service - Bulk Operations. We are working to quickly restore service.

about 1 year ago - at 12/11/2024 12:17PM

We continue to investigate an issue impacting the Admin service and bulk operations.

about 1 year ago - at 12/11/2024 12:55PM

We have temporarily suspended the Admin UI Bulk Operations functionality while we continue to investigate

about 1 year ago - at 12/11/2024 01:43PM

Suspension of bulk operations via the UI is still in place as we continue to investigate the issue

about 1 year ago - at 12/11/2024 02:22PM

We continue to investigate the issue with bulk operations. Next update will be in 60 minutes

about 1 year ago - at 12/11/2024 03:16PM

The root cause has been identified and the team is currently engaged with finalizing a fix.

about 1 year ago - at 12/11/2024 04:18PM

The root cause has been identified and the team is currently engaged with finalizing a fix. Next update will be in 60 minutes.

about 1 year ago - at 12/11/2024 05:20PM

The root cause has been identified and the team is currently engaged with finalizing a fix. Next update will be in 60 minutes.

about 1 year ago - at 12/11/2024 06:30PM

The root cause has been identified and the team is currently finalizing testing of the fix.

about 1 year ago - at 12/11/2024 07:22PM

The fix for bulk operations has been deployed, we are currently monitoring.

Latest OneLogin EU outages

OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 7 days ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - about 2 months ago
OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 3 months ago
OneLogin Engineers are investigating an issue that may be impacting some customers. - 3 months ago
OneLogin Engineers have identified an issue with Admin Services; some customers may be experiencing degraded performance. We are working to quickly restore service. - 4 months ago

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