OneLogin EU Outage History

The OneLogin Support portal experienced an outage affecting both EU and US regions for 4.7 hours, preventing administrators from submitting support cases through the web interface. The main OneLogin platform and infrastructure remained fully functional throughout the incident. The issue was resolved while alternative support remained available via regional telephone numbers during the outage.

OneLogin EU experienced redirect issues affecting the Status and Marketing webpages under OneLogin.com for 1.4 hours. The incident was classified as minor and the team identified the root cause and worked toward resolution. Users were directed to an alternative status page during the outage.

OneLogin EU experienced degraded performance on their support portal that impacted some customers for 2.3 hours. The issue affected the Portal component, preventing users from accessing support services normally. OneLogin engineers investigated and resolved the performance degradation.

OneLogin EU experienced degraded performance affecting Single Sign-On Services, MFA, and the OneLogin Portal App for 44 minutes. Some customers encountered performance issues during this period. OneLogin engineers identified and resolved the underlying issue to restore normal service.