Outage in OneTrust

[IM-588] Dashboards missing from the Reports module

Resolved Minor
May 29, 2024 - Started 10 months ago - Lasted 16 days

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Outage Details

We’ve identified an issue where users may see some Dashboards missing from within their Reports module. The issue is specific to Dashboards that leverage the “Governance, Risk, Compliance” Data Source. This impact can be observed across all environments. We’re investigating the issue and will provide an update as soon as possible.

Components affected
OneTrust APP-IN: Admin Portal OneTrust APP-JP: Admin Portal OneTrust APP-UK: Admin Portal OneTrust APP-FR: Admin Portal OneTrust CookiePro: Admin Console OneTrust UAT: Admin Portal OneTrust UAT-DE: Admin Portal OneTrust UAT-HC: Admin Portal OneTrust APP: Admin Portal OneTrust APP-AE: Admin Portal OneTrust APP-APAC: Admin Portal OneTrust APP-AU: Admin Portal OneTrust APP-CA: Admin Portal OneTrust APP-CH: Admin Portal OneTrust APP-BR: Admin Portal OneTrust APP-DE: Admin Portal OneTrust APP-EU: Admin Portal OneTrust APP-HC: Admin Portal

Latest OneTrust outages

IM-977 - Data Discovery Degradation - 16 days ago
IM-977 Data Discovery Service Degradation - 16 days ago
IM-977 - Data Discovery Degradation - 17 days ago
IM-978 DSAR Dashboards & Reporting - 20 days ago
IM-973 - CMP Dashboard & Reporting Service Degradation - 21 days ago

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